Scope of Services
 
Shampoo

The method for shampoo and cleaning carpet is through a deep soil steamed cleaning which is extracted by means of a truck mount. In an effort to go green, we will be implementing an electric/propane hybrid system by 2017.

The truck mount unit “heats and pressurizes cleaning solution: and “delivers cleaning temperatures up to 240 degrees” continuously.  The truck mount is a fast drying and hot water extraction unit that is a modern cleaning method that is used in today’s market and is guaranteed not to damage your carpet. Get prices...

 
Color Repair Bleach Stain, Fading, Etc.

Recommended for bleach stains, fading, etc. that are in the carpet and in need of color repair.  Bleach stains are neutralized; carpet is then prepped for cleaning.  A dye color-match is prepared; spot dyeing is applied to the colored carpet damaged area and then followed by a rinse. Get prices...

 
Deodorization and/or Mildew Treatment

By spraying and using an enzyme odor solution which produces a wide range of enzymes that digest organic soils such as: urine, feces, spoiled food, vomit, skunk odor, mildew and perspiration. Get prices...

 
Thermo Fog

Thermal fogging is used through a hot fog appliance.   This fogger creates an odor neutralizing smoke that follows airborne odors (such as cigarette smoke, and the likes) to wherever they may have migrated. Get prices...

 
Pet Odor Treatment

This process is used for pre-treatment and initial decontamination of urine-contaminated soft surfaces such as carpeting, rugs and upholstery.  This urine neutralizing suppresses urine-related odors and dislodges and liquefies urine deposit for removal. Get prices...

 
Dyeing

Recommended only when the quality of carpet fibers is still in fairly good condition, but have moderate to severe bleach stains, red stains, yellowing or browning stains, or fading caused by sun seeping through the windows.

Carpet is pre-inspected by the technician in the areas that need cleaning and is evaluated for repair work; before overall cleaning techniques are used.  Technician pre-vacuums carpet and pre-conditions heavy solid entry and traffic entry areas, all spots and red stains are removed as best possible, and bleach stains are spot dyed.  All carpet is pre-sprayed with a dye penetrate and liquid wall guard solution is applied from the baseboard up to 1 foot.  Dye color-match solution is prepared by technician and then applied to the carpet.  Once the dye has been applied to the carpet, it is raked to even out the color, and then followed by a hot water rinse.

Note: This is usually a significant cost saving for our customers.  Since the cost of replacing carpet can be quite costly.  You can save hundreds of dollars by dyeing a carpet.  (The cost of carpet and pad are continuously increasing since there is a great need for supply and demand.)

The life of a new carpet should yield at least 10 years at most if, properly taken care of.  I recommend that you review the cost of “Replacing Carpet versus the Color Dyeing of Carpet” compare the difference in prices.  I am sure you will find a vast difference!  You will find that color dyeing is much more cost effective! Get prices...

 
Seams

Seam repair is recommended when the carpet seams are pulled or are coming apart due to heavy pedestrian traffic.  This process usually will require some power stretching of the carpet, trimming of carpet end then steam ironing in the new seam strips. Get prices...

 
Bang-Down Strip (Metal Strip)

Recommended when the metal strip has been damaged or old and you wan t a new finished appearance.

This procedure requires removal of old metal strip by prying it out.  Then replacing it with a new metal Strip, cutting the strip to the appropriate measurement of length to be installed, stretching and trimming carpet end and then bang-down in order to have a smooth finish. Get prices...

 
Relay Carpet and Pad (Flood & Water Damage Restoration) 
*Available 7 days a Week/24 Hours*
IICRC Water Damage Certified #12697

This service is considered an emergency call due to the rapid spread of mold spores in the carpet that can cause airborne acute human health hazards such as respiratory infections.)

Recommend for flood damaged restorations and is usually a two-step process (depending on the amount of damage). 
   
First-Step:  Water extracted from the water-damage area and the removal of pad.
   
In the First-Step the technician must extract all water from the water-damaged area.  Once this is completed then the technician will roll back the carpet and extract the back surface, he will proceed to remove the wet pad and dispose it.  (This is done to prevent mold build-up due to the moisture in the carpet and humidity level in the environment).  An additional extraction will be done, due to the amount of water seeping into the concrete base or flooring.  Mildew treatment will be sprayed throughout the whole infected area.  If carpet tack-strips are damaged they will be replaced.  Carpet is put back in place.  Commercial blowers and/or dehumidifiers are then installed and left over night in order for the carpet to be dried.

Second-Step:  Replacing Pad, Stretching Carpet and Tack-down

In the Second-step the technician will make sure carpet is completely dried and then the blowers and/or humidifiers will be removed.  The carpet is rolled-back to be retreated for mildew.  New pad is installed, carpet is stretched and seamed, and metal strips are re-installed and tack-downed.  Once the carpet is relayed, carpet is then shampooed and deodorized.

It is extremely important for all water damages to be handled by professional technicians, as all water   poses potential health problems. The level of contamination of the water must be considered and it is categorized in as the following.

Water Damage Categories:

Category 1- Clean Water.
Category 2- Gray Water.
Category 3- Black Water.

The category of the water is not determined by the color, but by the source, contents, history and characteristics of the water. The technician at hand will be able to answer your questions and relay to you the best way to handle the decontamination. IICRC Water Damage Certified #126971. Get prices...

 
Repair (Patches)

Recommend for tears or wholes in the carpet which are in need of repair, or areas of carpet severely damaged by furniture stains and other stubborn stains that cannot be removed by normally cleaning methods.

This requires cutting-out and removing damaged area, then patching-up with a swap of carpet and seaming it with a hot carpet iron. Get prices...

 
Cigarette Burns

Recommended for mini burns in the carpet such as; cigarette burns.  This requires cutting-out the damaged areas.  Making a mini patch by re-blending the carpet fibers and adding hot adhesive; and then apply to the damaged carpet area as a replacement. Get prices...

 
Stain Removal (Red Stains)

Recommended for carpet that has any red stains; that has penetrated into the carpet base.  This is a very time consuming process that requires use of heavy-duty chemical solvents to saturate the effected area.  This is done to penetrate into the base of the carpet stained area; and then removed through a steam ironing process.

A red stain remover is used with towels and a steam iron.   Through heat and chemical reaction, the red stain will be absorbed.  The blend of cleaning and wetting agents, when applied with heat, loosens and releases dyes from the carpet and fabrics.  Once extracted the carpet is prepped for cleaning. Get prices...

 
Power Stretch

Recommended for carpet that is rippled, frayed at the ends, is loose and has come unattached from the wall-board base of carpet tack-strip.  (This often occurs to carpet when a tenant moves furniture around while re-decorating their unit or in heavy traffic areas.)
 
Carpet must first be detached from the carpet tack-strip area.  Proceed then by replacing any damaged carpet tack-strips and reinstalling new ones.  Carpet is then relayed, power stretched and tack-downed, then bad end trimmed for a complete tight finish. Get prices...


Disclaimer to Customer

Customer Refusal or Decline of Recommended Services

Millennium Carpet Cleaning & Dyeing, Company and/or its technicians will make the customer aware of any recommendation for services in the attempt to provide the best quality cleaning services, possible.  Although if the customer refuses or declines and decides not take the recommended service; Millennium Carpet Cleaning & Dyeing, co. and /or its’ technicians will not be held liable or assume responsibility for any work that was not completed due to customers’ request.  Millennium Carpet Cleaning & Dyeing, Co. will guarantee customer satisfaction on all work that has been pre-approved by the customer.

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